Why do clients choose RENCAL MOTORS for SERVICING & REPAIRS?
We have numerous clients that come to us for servicing and repairs because they trust our technicians’ ability and workmanship. The types of servicing and repairs we offer are:
|• Log book, minor and major servicing|
|• Genuine parts or equivalent|
|• Quality aftermarket parts|
|• Pre-purchase inspection|
|• Vehicle Detailing|
|• Paint Protection|
|• Air conditioning|
- Great service and excellent communication. Vince was very helpful with assisting with my breakdown, after running over a pothole and needed a wheel / tyre replacement. He even did a further inspection free of charge and found a warranty issue BMW hadn't previously picked up. Would highly recommend to everyone, and will definitely come back for future modifications!Rob Hung
Our Service Processing
Drop your car off and pick up the loan car
Call us on 07-3255 6134 to make a booking enquiry. A loan car can also be arranged with a $33.00 insurance fee* until the job is complete.
*Subject to loan cars availability, prior booking is essential and the insurance charges might increase without further notification, please enquire at the time of booking.
Inspection and review quote
Our technicians will do a detailed inspection and provide you a quote**, itemising tasks required for the job to ensure your vehicle is in good working order. Our technician will perform a road test prior to every single service and mechanical repair to ensure all problems are rectified.
**Quote provided is valid for 7 days unless other arrangements have been made.
If you are ready to proceed with the quote, we will start the job. We provide regular status updates on your vehicles service/repair. While the job is in progress, if additional tasks are required, we will call you to advise and seek your approval prior to proceeding. The advice includes consultation on the additional task and an understanding of additional fees involved.
Service / Repair Carried Out
• Master Technician Servicing Your Car
The quote you accept will be assigned to our master technician who inspects and services your vehicle. They will thoroughly explain your vehicles service and repair requirements, and also provide you advice on future complications on your vehicle, should they arise. Our technicians don’t see their job as just vehicular servicing, it’s also about the quality service to our customers.
• 35 Years of Combined Experience
We have factory-trained professionals in our team along with the latest diagnostic equipment which our team uses and follows the same procedures as per manufacturer.
With years of experience in the European car industry, we are highly specialised in servicing, repair and maintenance of all major European brands.
• Honesty and the Exceptional Workmanship
We advise our clients to proceed with the mandatory tasks in the job and we never up-sell our work to you. Our business is built on building solid relationships and trust with our clients.
We treat your car as our own. When we work on your car, we ask ourselves, “Would we do the same to our car?” Our technicians strive for perfection and we source the finest parts and oils for your car.
The technicians will perform a road test after the service or mechanical repair to ensure the job is correctly done and considered complete. We never dismiss minor defects, we will keep a record on your car and make sure your vehicle is in good order.
• One-On-One Service, Driver Safety is Our No. 1 Concern
You get direct access to the technician who works on your vehicle. It is how we look after our clients to ensure satisfaction from our services, and safety in mind should there be any concerns for you to share with us. We want you to 100% satisfied with our work, and your safety is out highest priority.
Complimentary Car Wash
Once we finish servicing or repairing your car, we provide you a complimentary car wash.
Pick up your car and return loan car
We will contact you once the job is complete so you can pick up your car. We welcome you to speak to our technician if you have any questions about your servicing or repair.
We accept cash, debit / credit cards including Visa, Mastercard and Amex***.
***Amex will occur additional 2.55% surcharge.